Privacy Policy
Last updated: January 12, 2026
1. Introduction
SmoothVista Clayworks ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, sign up for classes, or engage with our studio offerings.
2. Information We Collect
We collect several categories of information from and about our visitors, including:
- Personal identifiers such as name, email address, mailing address, and phone number
- Account credentials and purchase history when you create an account or buy ceramics
- Usage data including browsing patterns, time spent on pages, and interaction with our catalog
- Payment information processed securely through third-party providers
- Optional information you provide when contacting us or joining workshops
3. How We Use Your Information
Your information helps us deliver personalized experiences, process orders, manage class enrollments, and improve our handcrafted offerings. Specifically, we use collected data to:
- Process transactions and ship your ceramic pieces
- Send order confirmations, class reminders, and studio updates you’ve opted into
- Analyze site traffic and refine our product range and studio courses
- Respond to your inquiries and provide customer support
4. Information Sharing
We never sell your personal data. We may share limited information with trusted partners such as our shipping carrier, payment processors, and email service providers who help us operate the business. All partners are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.
5. Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You may also request that we restrict processing of your data or object to certain uses. To exercise these rights, please contact us at the details below. We respond to all verified requests within 30 days.
6. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. All sensitive data is encrypted in transit and at rest. While we take reasonable steps to safeguard data, no method of transmission over the internet is 100% secure.
7. Cookies and Tracking
Our website uses essential cookies to maintain site functionality and optional analytics cookies to understand visitor behavior. You can control cookie preferences through your browser settings. A cookie consent banner is displayed upon your first visit.
8. Children's Privacy
Our products and classes are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us immediately for prompt removal.
9. Changes to This Policy
We may update this Privacy Policy periodically. When we make material changes, we will post a notice on our homepage and update the “Last updated” date above. Continued use of the site after updates constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out: